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Shipping Policy

Please contact us at orders@nph.wels.net or call us at 800-662-6022 Monday-Thursday: 8:30am-5pm | Friday: 8:30am-4pm | Saturday: 9am-3pm, if you have any questions about our shipping and handling.

How long will it take for my order to arrive?

Continental U.S. Standard Shipping:

Your order will arrive in 3-10 Business days. Some exclusions may apply.

Continental U.S. FedEx/UPS Ground:

You order will arrive in approximately 3-7 business days. Some exclusions may apply.

Continental U.S. Expedited 2-3 Day:

Your order will arrive in 2-3 business days. Some exclusions may apply.

Continental U.S. Expedited Next Day:

Orders received before 11am CST (Mon-Fri except holidays) will arrive the next business day. Some exclusions may apply.

International Standard Shipping:

Arrival times for orders shipped internationally vary by shipping address. For an estimated arrival time, please contact us at orders@nph.wels.net or call us at 800-662-6022 Monday-Thursday: 8:30am-5pm | Friday: 8:30am-4pm | Saturday: 9am-3pm CST.

Can I track my order once it has shipped?

If the shipping carrier provides a tracking service, an email with the tracking information will be sent to your account email when your order ships.

Can I pick up my order at NPH?

Yes! Simply select On-Site Pickup as your shipping method when checking out. You will receive a shipping confirmation when your item is ready for pickup. Please print your shipping confirmation and present it when picking up your order. All pickup orders must be paid for in advance. Pickup is available Monday through Friday between 9 a.m. and 3 p.m. at the east entrance of our warehouse located at 1250 N 113th Street, Milwaukee, WI 53226.

Continental U.S.
Shipping and Handling
Order AmountStandardFedEx/
UPS Ground
2-3 DayNext Day
$0 - $10 $4.95 $9.95 $23.95 $33.95
$10.01 - $25 $6.95 $11.95 $25.95 $35.95
$25.01 - $50 $8.95 $13.95 $27.95 $39.95
$50.01 - $100 $12.95 $17.95 $31.95 $65.95
$100.01 - $200 $16.95 $21.95 $35.95 $110.95
$201.01 - $350 $20.95 $25.95 $39.95 $170.95
$350.01 - $500 $26.95 $31.95 $55.95 $240.95
$500.01 - $1,000 $39.95 $44.95 $73.95 $320.95
Additional Charge Per
$1,000
$20 $30 $50 $100
Standard Canada, Alaska, Hawaii & International
Shipping and Handling
Order Amount
Canada, Alaska &HawaiiInternational
$0 - $10 $12.95 $16.95
$10.01 - $25 $14.95 $21.95
$25.01 - $50 $18.95 $34.95
$50.01 - $100 $26.95 $49.95
$100.01 - $200 $36.95 $66.95
$201.01 - $350 $49.95 $87.95
$350.01 - $500 $64.95 $109.95
$500.01 - $1,000 $79.95 $134.95
Additional Charge Per $1,000 $30 $50

Are there any exceptions to the listed shipping and handling rates?

Yes, certain items in our catalog will be exceptions to the listed shipping and handling rates. Exceptions include light, heavy, and oversized items. At checkout, the final shipping and handling amount will be shown. To determine if a specific product fits one of these exceptions, please view the Additional Information tab on the product page.

Light Shipping:

Light items include products that may have a higher dollar amount but a lighter weight. If your order contains one or more Light item, the shipping and handling charges will be reduced by $10.

Heavy Shipping:

Heavy items include products that have a lower dollar amount but a heavier weight. For these items, an additional $3 per item will be added to the shipping and handling rate.

Oversized Shipping:

Oversized items include larger items such as wall art. For these items, an additional $20 per item will be added to the shipping and handling rate.

QUESTIONS?

If you have any questions about shipping and handling, please contact customer service at orders@nph.wels.net
or call us at 800-662-6022 Monday-Thursday: 8:30am-5pm, Friday: 8:30am-4pm, or Saturday: 9am-3pm central time.