Join Our Team

The mission of Northwestern Publishing House is to deliver biblically sound Christ-centered resources within the Wisconsin Evangelical Lutheran Synod and beyond. For 125 years, Northwestern Publishing House has kept this mission at the forefront while providing books, gifts, and materials that are relevant and a blessing to those we serve. Click here to learn more about us.

We’re excited about the opportunity to welcome new people into our family as we work together to fulfill our mission and strive to share God’s word with those around us. We are currently accepting applications for the career opportunities listed below.

Customer Service Representative

Part-time

Use your skills and knowledge to share God’s Word by connecting people with quality Christian books and gifts. In this important role you will contribute to expanding Northwestern Publishing House’s ministry impact through serving customers as part of our call center team. You will daily have an opportunity to contribute to a servant culture of Christian witness and ministry by providing effective, personalized and memorable service. Specifically, you will help customers find materials they are looking for, recommend additional relevant resources, take phone orders, and assist customers in placing online orders.

It takes hard work, a proactive approach, a positive outlook, and the ability to interact well with others to be successful in any position. Here are some additional experiences and skills that we are looking for to ensure success in the role of Customer Service Representative at Northwestern Publishing House:

  • Experience in helping customers in a retail or call center setting
  • Confidence in recommending relevant materials and resources to others
  • General knowledge of typical online shopping processes
  • Demonstrated organization and problem solving skills
  • Solid Microsoft Office skills

While we are a relatively small organization, you will need to enjoy working independently and thrive on multi-tasking in a fast-paced environment.

This is a part-time position averaging 24-30 hours per week. The call center serves customers during daytime hours Monday through Saturday. Northwestern Publishing House is closed Sundays. Click here to view the full job description.

NPH serves others through mission-focused employees committed to sharing God’s Word within the Wisconsin Evangelical Lutheran Synod and beyond.




Digital Marketing Assistant

Part-time

Use your skills and knowledge to support the mission of the Northwestern Publishing House (NPH) as a part of our marketing team. NPH connects people with God’s Word through the publishing and sales of quality Christian books and gifts.

NPH is hiring a part-time Digital Marketing Assistant. In this important role you will work closely with other marketing staff and will be responsible for supporting the work of NPH by performing the following:

  • Executing marketing tactics on NPH’s ecommerce site
  • Initiating, coordinating, and executing all social media activities
  • Working with the marketing team to monitor, analyze, and report on success of ecommerce and social media activities, providing actionable insights.

It takes hard work, a proactive approach, and the ability to interact well with others to be successful in any position. Here are some additional experiences and skills that we are looking for to ensure success in this role at Northwestern Publishing House:

  • Strong attention to detail and ability to organize and prioritize multiple deadlines
  • Expertise in Microsoft Word and Excel
  • Strong verbal and interpersonal communication skills
  • Working knowledge of social media platforms, especially Facebook, Pinterest, and Instagram
  • Experience with HTML and web-based content management systems—preferably NetSuite and WordPress
  • Experience with Adobe Creative Suite and Google Analytics
  • Membership in WELS/ELS with an understanding of the synod’s mission, objectives, and vision is preferred.

Since we are a relatively small organization, you will need to enjoy working both independently and collaboratively and thrive on multitasking in a fast-paced environment. Work schedule is flexible around core business hours. Click here to view the full job description.

NPH serves others through mission-focused employees committed to sharing God’s Word within the Wisconsin Evangelical Lutheran Synod and beyond.




Accounting Director

Full-time

Northwestern Publishing House (NPH) connects people with God’s Word through the publishing and sales of quality Christian books and gifts. Use your skills and knowledge to support the mission of the NPH as a part of our accounting team.

NPH is hiring a full-time Accounting Director. In this important role you will lead accounting staff and will be responsible for supporting the work of NPH by overseeing and/or performing the following:

  • Accounts payable and accounts receivable
  • Month end reconciliation and reporting
  • Annual financial audit
  • Corporate budget
  • Employee payroll
  • Banking management
  • Other accounting and business functions

It takes hard work, a proactive approach, and the ability to interact well with others to be successful in any position. Here are some additional experiences and skills that we are looking for to ensure success in this role at Northwestern Publishing House:

  • Leadership of accounts payable/receivable functions
  • General ledger management
  • Oversight of month end reconciliation and close
  • Preparation and review of financial statements
  • Budget development and analysis
  • Oversight of employee payroll function
  • Strong attention to detail, organization skills and process improvement focus
  • Bachelor’s degree in accounting or equivalent, or a minimum of five years related experience

Since we are a relatively small organization, you will need to enjoy working both independently and collaboratively and thrive on multitasking in a fast-paced environment. Click here to view the full job description.

NPH serves others through mission-focused employees committed to sharing God’s Word within the Wisconsin Evangelical Lutheran Synod and beyond.